Your right to cancel an order
The Distance Selling Regulations state that your right to cancel an order starts the moment you place your order and doesn’t end until seven working days from the day after you receive your goods.
Confirmation of your cancellation should be sent by email, letter or by filling in our online form which you will find under the link RETURNS at the bottom of the page.
The goods you can't return
There are some goods you can't return if you simply change your mind, including personalised goods.
What should you get back?
The original cost of the outbound postage to you will always be refunded by SoozInTheShed. If your goods are faulty then SoozInTheShed will also refund the cost of you returning the goods to us, however if you simply change your mind then the cost of returning the goods to us is down to you.